:root{--navy:#142638;--navy2:#1d354a;--blue:#3579a8;--blue2:#eaf3f9;--ink:#1c2934;--muted:#778490;--line:#e6ebef;--paper:#f5f7f9;--white:#fff;--green:#168661;--red:#cb4646;--amber:#b47710;--shadow:0 5px 20px #1d34400d}
*{box-sizing:border-box}body{margin:0;background:var(--paper);color:var(--ink);font:14px 'DM Sans',system-ui,sans-serif}button,input,select,textarea{font:inherit}button{cursor:pointer}button:disabled{opacity:.65;cursor:wait}[hidden]{display:none!important}.shell{min-height:100vh}.sidebar{position:fixed;inset:0 auto 0 0;width:252px;background:var(--navy);color:#d3dfeb;display:flex;flex-direction:column;padding:24px 16px 17px;z-index:8}.brand{display:flex;align-items:center;gap:12px;padding:0 10px 36px}.brand-mark{display:grid;place-items:center;width:38px;height:38px;border-radius:12px;background:#3176a5;color:white;font:800 22px Manrope;box-shadow:inset 0 1px #ffffff45}.brand b{font:800 18px Manrope;color:#fff;display:block;letter-spacing:.03em}.brand small{display:block;color:#9db2c4;font-size:11px;margin-top:1px}.side-caption,.eyebrow{font-size:10px;font-weight:700;letter-spacing:.14em;color:#8ea4b8}.side-caption{padding:0 12px 10px}.sidebar nav{display:grid;gap:5px}.nav-item{border:0;color:#b9c9d8;background:transparent;border-radius:9px;height:43px;text-align:left;padding:0 12px;display:flex;align-items:center;gap:13px;font-size:13px;font-weight:500}.nav-item span{width:17px;color:#91a9bd;text-align:center;font-size:17px}.nav-item:hover,.nav-item.active{background:#ffffff14;color:white}.nav-item.active{box-shadow:inset 3px 0 #73b8df}.nav-item i{margin-left:auto;min-width:22px;text-align:center;border-radius:20px;background:#ffffff1a;font-style:normal;font-size:10px;padding:3px 6px}.side-bottom{margin-top:auto;border-top:1px solid #ffffff1e;padding:17px 10px 0;display:flex;align-items:center;gap:8px;color:#a5b7c7;font-size:11px}.online-dot{width:7px;height:7px;border-radius:50%;background:#51ca93;box-shadow:0 0 0 3px #51ca9320}.logout{margin-left:auto;background:none;border:0;color:#a5b7c7;font-size:11px}.main-area{margin-left:252px;min-height:100vh}.topbar{height:108px;background:white;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;padding:20px clamp(24px,4vw,56px)}.crumb{font-size:11px;color:#84919b;margin-bottom:8px}.crumb span{padding:0 7px;color:#b6c0c8}.topbar h1{font:700 23px Manrope;margin:0;letter-spacing:-.03em}.top-actions{display:flex;align-items:center;gap:20px;color:#798792;font-size:12px}.avatar{height:36px;width:36px;border-radius:50%;background:#e9f2f7;color:#276b94;display:grid;place-items:center;font-weight:700}.mobile-menu{display:none}.content{padding:30px clamp(24px,4vw,56px) 50px;max-width:1600px;margin:auto}.welcome-row{display:flex;align-items:flex-end;justify-content:space-between;gap:18px;margin-bottom:22px}.welcome-row .eyebrow{color:#66849a}.welcome-row h2{font:700 21px Manrope;letter-spacing:-.025em;margin:9px 0 5px}.welcome-row p{color:var(--muted);margin:0;font-size:13px}.primary,.secondary{border:0;border-radius:8px;padding:11px 15px;font-weight:600;font-size:12px;transition:.15s}.primary{color:white;background:#2879a8;box-shadow:0 3px 8px #2879a825}.primary:hover{background:#206b98;transform:translateY(-1px)}.secondary{border:1px solid var(--line);background:white;color:#344b5e}.wide{width:100%;margin-top:5px}.stats-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:15px;margin:0 0 22px}.stat-card{background:#fff;border:1px solid var(--line);border-radius:11px;padding:18px 19px;box-shadow:var(--shadow);min-height:123px}.stat-label{display:flex;align-items:center;justify-content:space-between;color:#647481;font-size:12px;font-weight:500}.stat-label span{color:#8aa4b5}.stat-card strong{display:block;font:800 30px Manrope;letter-spacing:-.05em;margin:12px 0 2px}.stat-card small{color:#88949d;font-size:11px}.red-dot{width:8px;height:8px;border-radius:50%;background:#e55a57}.panel{background:#fff;border:1px solid var(--line);border-radius:11px;box-shadow:var(--shadow);overflow:hidden}.panel-head{display:flex;align-items:center;justify-content:space-between;padding:18px 20px;border-bottom:1px solid var(--line)}.panel-head h3{font:700 14px Manrope;margin:0}.panel-head p{font-size:11px;color:#8a969e;margin:4px 0 0}.text-button{color:#347da8;border:0;background:none;font-size:11px;font-weight:600}.table-scroll{overflow-x:auto}table{width:100%;border-collapse:collapse;text-align:left;white-space:nowrap}th{padding:11px 14px;background:#fafbfc;color:#8b969e;font-weight:600;font-size:10px;letter-spacing:.04em}td{padding:13px 14px;border-top:1px solid #edf0f2;color:#64717b;font-size:11px}tbody tr:hover{background:#fbfdfe}td b{color:#263640;font-size:11px}.row-title{display:block!important;margin-top:3px}.ticket-no{color:#71899a;font-size:10px}.row-action{height:26px;width:26px;border:1px solid var(--line);background:#fff;color:#597488;border-radius:7px;font-size:19px}.pill{display:inline-flex;padding:5px 8px;border-radius:20px;background:#f1f3f5;color:#687680;font-size:10px}.pill.open,.pill.planned{background:#edf5fa;color:#347ba4}.pill.in_progress{background:#fff5e4;color:#a46c0b}.pill.waiting{background:#f3efff;color:#7459a8}.pill.done{background:#eaf7f1;color:#1b805d}.pill.cancelled{background:#fff0f0;color:#af4848}.priority{font-size:10px;color:#71818b}.priority.urgent{color:#c84747;font-weight:700}.priority.low{color:#77828a}.empty{text-align:center;padding:44px 20px;color:#85929b}.empty-icon{width:40px;height:40px;border-radius:12px;background:#f2f6f8;color:#6f97af;display:grid;place-items:center;font-size:20px;margin:0 auto 10px}.empty b{display:block;color:#31414c;font-size:13px}.empty p{font-size:11px;margin:7px 0 0}.page-tools{display:flex;align-items:center;gap:10px;margin-bottom:16px}.search{display:flex;align-items:center;gap:9px;background:white;border:1px solid var(--line);border-radius:8px;padding:0 12px;min-width:280px;height:38px;color:#83939d}.search input{border:0;outline:none;width:100%;font-size:11px}.page-tools select,.detail-actions select{height:38px;border:1px solid var(--line);border-radius:8px;background:#fff;color:#52626c;padding:0 10px;font-size:11px}.page-tools>.primary{margin-left:auto}.customer-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;padding:16px}.customer-card{border:1px solid var(--line);border-radius:9px;padding:14px;display:flex;align-items:center;gap:12px}.customer-icon{height:35px;width:35px;border-radius:10px;background:#eff5f8;color:#3f789b;display:grid;place-items:center;font-size:18px}.customer-card b,.customer-card small{display:block}.customer-card small{color:#84919b;margin-top:3px;font-size:10px}.settings-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.setting-card{padding:20px}.setting-icon{height:37px;width:37px;border-radius:10px;background:#eff5f8;color:#397da5;display:grid;place-items:center;font-size:17px}.setting-card h3{font:700 14px Manrope;margin:15px 0 7px}.setting-card p{font-size:11px;color:#78868f;line-height:1.65;min-height:57px}.connection{display:flex;align-items:center;gap:7px;color:#a67424;font-size:10px;margin:15px 0}.connection i{display:block;height:7px;width:7px;border-radius:50%;background:#d9a349}.connection.connected{color:#21805e}.connection.connected i{background:#39a97d}.login-wrap{min-height:100vh;display:grid;place-items:center;padding:20px;background:radial-gradient(ellipse at 80% 10%,#dae8f0,transparent 45%),var(--paper)}.login-card{width:min(100%,390px);background:#fff;border:1px solid var(--line);border-radius:16px;padding:34px;box-shadow:0 20px 60px #182c3d15}.login-card .brand-mark{margin-bottom:20px}.login-card .eyebrow{color:#6f8a9d}.login-card h1{font:700 23px Manrope;margin:8px 0 24px}.login-card label,.form-grid label{display:grid;gap:7px;color:#445763;font-size:11px;font-weight:600;margin-bottom:15px}.login-card input,.form-grid input,.form-grid select,.form-grid textarea{width:100%;border:1px solid #dce3e8;border-radius:7px;padding:10px 11px;outline:none;background:white;color:#273943}.login-card input:focus,.form-grid input:focus,.form-grid select:focus,.form-grid textarea:focus{border-color:#77a9c5;box-shadow:0 0 0 3px #79afce20}.error{min-height:14px;color:#b34747;font-size:11px}.toast{position:fixed;left:50%;bottom:28px;z-index:20;transform:translate(-50%,15px);opacity:0;pointer-events:none;background:#1d3447;color:white;border-radius:9px;padding:12px 17px;font-size:12px;box-shadow:0 8px 24px #1115;transition:.2s;max-width:calc(100vw - 30px)}.toast.show{opacity:1;transform:translate(-50%,0)}dialog{border:0;border-radius:14px;padding:0;width:min(720px,calc(100vw - 24px));max-height:calc(100vh - 30px);box-shadow:0 20px 70px #12263535}dialog::backdrop{background:#18293885;backdrop-filter:blur(3px)}dialog form{padding:23px}.dialog-head{display:flex;align-items:flex-start;justify-content:space-between;margin-bottom:18px}.dialog-head .eyebrow{color:#728fa1;margin:0 0 6px}.dialog-head h2{font:700 19px Manrope;margin:0}.icon-btn{border:0;background:#f1f4f6;border-radius:7px;height:30px;width:30px;color:#5d6d77;font-size:20px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:0 13px}.form-grid label{margin:0 0 13px}.form-grid small{font-size:10px;color:#87939a;font-weight:400}.form-grid .span2{grid-column:span 2}.form-grid input[type=file]{font-size:10px}.dialog-actions{display:flex;justify-content:flex-end;gap:8px;border-top:1px solid var(--line);padding-top:15px;margin-top:5px}.detail-dialog{padding:23px}.detail-meta{display:flex;flex-wrap:wrap;gap:10px 18px;color:#71808a;font-size:11px;border-block:1px solid var(--line);padding:13px 0}.detail-description{white-space:pre-wrap;line-height:1.7;color:#44535c;font-size:13px;min-height:65px}.detail-actions{display:flex;align-items:end;gap:10px}.detail-actions label{display:grid;gap:5px;color:#63737d;font-size:10px}.attachment-list{border-top:1px solid var(--line);margin-top:17px;padding-top:14px;display:grid;gap:9px}.attachment-list b{font-size:11px}.attachment-list a{font-size:11px;color:#347da8;text-decoration:none}.detail-actions .primary{margin-left:auto}
@media(max-width:1050px){.sidebar{width:220px}.main-area{margin-left:220px}.stats-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.settings-grid{grid-template-columns:1fr 1fr}}
@media(max-width:700px){.sidebar{transform:translateX(-100%);transition:transform .2s;width:255px;box-shadow:8px 0 30px #1112}.sidebar.open{transform:translateX(0)}.main-area{margin-left:0}.topbar{height:82px;padding:13px 17px;gap:12px}.mobile-menu{display:block;border:1px solid var(--line);background:white;border-radius:7px;height:34px;width:36px;color:#526a7c}.topbar h1{font-size:18px}.top-actions{gap:10px}.top-actions>span{display:none}.content{padding:22px 15px 38px}.welcome-row{align-items:flex-start}.welcome-row h2{font-size:18px}.welcome-row p{max-width:260px;line-height:1.5}.welcome-row>.primary{padding:10px;font-size:10px;white-space:nowrap}.stats-grid{gap:9px}.stat-card{min-height:108px;padding:13px}.stat-card strong{font-size:26px}.stat-label{font-size:10px}.stat-card small{font-size:9px}.panel-head{padding:15px}.page-tools{flex-wrap:wrap}.search{min-width:0;flex:1}.page-tools select{flex:1}.page-tools>.primary{margin-left:0}.customer-grid,.settings-grid{grid-template-columns:1fr}.settings-grid{gap:10px}.setting-card p{min-height:0}.form-grid{grid-template-columns:1fr}.form-grid .span2{grid-column:auto}.detail-actions{align-items:stretch;flex-direction:column}.detail-actions .primary{margin-left:0}.detail-meta{gap:8px}.login-card{padding:27px 23px}}
.sync-tag{font-size:10px;padding:5px 8px;border-radius:20px;background:#fff4e1;color:#9b6b17}.sync-tag.ok{background:#eaf7f1;color:#1b805d}.sync-error{padding:10px;border-radius:7px;background:#fff3f2;color:#a5413e;font-size:11px}.small-action{padding:5px 7px;border:1px solid var(--line);border-radius:6px;background:white;color:#526a7c;font-size:10px;margin:0 3px}.small-action:hover{border-color:#9ebbd0;color:#276b94}

/* Restore the agreed HNSG screen design proportions and color system. */
:root{--navy:#172b4d;--navy2:#203958;--blue:#168ac4;--blue2:#0879b1;--ink:#192535;--muted:#718096;--line:#e4eaf0;--paper:#f4f7fa;--white:#fff;--green:#198565;--amber:#dc8b1d;--red:#c64949;--shadow:0 8px 26px rgba(21,43,77,.08)}
body{font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}
.sidebar{width:244px;background:var(--navy);padding:18px 14px}
.brand{padding:4px 9px 20px;gap:11px}
.brand-mark{width:38px;height:38px;border-radius:11px;background:#fff;color:var(--navy);font:900 19px Inter,sans-serif;box-shadow:none}
.brand b{font:800 16px Inter,sans-serif;letter-spacing:.07em}
.brand small{color:#b9c8da;font-size:11px}
.side-caption{font-size:10px;letter-spacing:.12em;color:#9fb0c6;padding:0 10px 6px;margin:8px 0 0}
.team-caption{margin-top:18px}
.sidebar nav{gap:3px}
.nav-item{height:auto;min-height:39px;border-radius:9px;padding:10px 11px;gap:12px;color:#d7e2f0;font-size:13px}
.nav-item span{width:19px;color:inherit;font-size:17px}
.nav-item:hover,.nav-item.active{background:#ffffff1b;color:#fff}
.nav-item.active{box-shadow:inset 3px 0 #47b9e8}
.nav-item i{background:#d94e4e;color:white}
.main-area{margin-left:244px}
.topbar{height:65px;padding:0 28px}
.topbar h1{font:700 13px Inter,sans-serif;letter-spacing:0;margin:0;color:#192535}
.crumb{font-size:12px;margin:0 0 2px}
.content{padding:28px 32px 56px;max-width:1500px}
.welcome-row h2{font:700 26px Inter,sans-serif;letter-spacing:-.03em;margin:4px 0 5px}
.welcome-row .eyebrow{font-size:10px;letter-spacing:.13em;color:var(--blue)}
.welcome-row p{font-size:13px}
.primary{background:var(--blue);box-shadow:none}
.primary:hover{background:var(--blue2)}
.stat-card,.panel{border-radius:13px;box-shadow:0 2px 6px #17324c05}
.stat-card{padding:17px;min-height:120px}
.stat-card strong{font:800 26px Inter,sans-serif}
.panel-head h3{font:700 15px Inter,sans-serif}
.side-bottom{border-top:1px solid #ffffff25;padding:14px 8px 3px;gap:10px;color:#fff;font-size:12px}
.session-user{min-width:0;flex:1;line-height:1.35}
.session-user b{display:block;font-size:12px;font-weight:600;color:#fff;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.session-user small{display:block;font-size:10px;color:#b7c8da}
.side-bottom .avatar{flex:none;width:34px;height:34px;background:#dff1fa;color:#096d9e;font-size:11px}
.side-bottom .logout{font-size:10px;color:#b7c8da;padding:4px}
.login-wrap{background:var(--paper)}
.login-card{border-radius:13px}
@media(max-width:1050px){.sidebar{width:210px}.main-area{margin-left:210px}.content{padding:24px}}
@media(max-width:700px){.sidebar{width:255px}.main-area{margin-left:0}.topbar{height:55px;padding:0 13px}.content{padding:19px 13px 40px}.welcome-row h2{font-size:22px}}
.brand-mark{object-fit:contain;padding:2px;background:#fff}
.login-logo{display:block;width:190px;height:190px;object-fit:contain;margin:0 auto 14px;border-radius:14px}
.danger-action{color:#b54747}
.danger-action:hover{border-color:#e1a1a1;color:#a23232}
.split-dashboard{display:grid;grid-template-columns:minmax(0,1.55fr) minmax(290px,.8fr);gap:15px}
.sect{display:flex;justify-content:space-between;align-items:center;margin:22px 0 11px}
.sect h2{font:700 15px Inter,sans-serif;margin:0}
.team-panel{padding-bottom:8px}
.team-row{display:flex;align-items:center;gap:10px;padding:12px 16px;border-bottom:1px solid #edf1f4}
.team-row>div{min-width:0;flex:1}
.team-row b{display:block;font-size:12px;color:var(--ink)}
.team-row small{display:block;color:var(--muted);font-size:10px;margin-top:3px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.team-icon,.team-avatar{width:34px;height:34px;border-radius:10px;background:#eff7fb;color:#1583b8;display:grid;place-items:center;flex:none}
.team-avatar{border-radius:50%;background:#dff1fa;color:#096d9e;font-size:10px;font-weight:700}
.team-row.compact{padding:9px 16px}
.team-row.compact .team-avatar{width:28px;height:28px}
.team-divider{border-top:1px solid var(--line);margin:8px 16px 12px}
.team-panel h4{font:700 12px Inter,sans-serif;margin:0 16px 4px}
.team-hint{padding:8px 16px 14px;color:var(--muted);font-size:11px;line-height:1.55}
.compact-empty{padding:22px 12px}
@media(max-width:950px){.split-dashboard{grid-template-columns:1fr}}
@media(max-width:700px){.split-dashboard{grid-template-columns:1fr}.sect{align-items:flex-start;gap:8px}.sect h2{font-size:14px}}